Returns, Refunds & Warranty
Our Satisfaction Guarantee
At TweezerX, we stand by the quality of our tools. If you are not completely satisfied with your purchase, we offer a 30-day return window from the date of delivery.
Return Eligibility
To be eligible for a return or refund, please ensure:
- The item is unused and in its original packaging.
- You have a valid proof of purchase (order confirmation).
- Please note: Items damaged due to
misuse or showing signs of wear are not eligible for return.
Refund Process
- Request: Email us at info@tweezerx.com with your order number.
- Inspection: Once we receive and inspect your return, we will notify you of the approval status.
- Credit: Approved refunds are issued to your original payment method within 5–10 business days.
- Note: Original shipping fees are non-refundable.
Limited Warranty
Every TweezerX product is backed by a limited 30-day warranty against manufacturing defects. This does not cover accidental damage, misuse, or normal wear and tear. For warranty claims, please contact our support team.
